Moving Frauds in Texas

How to Spot Moving Frauds & Extortion Scam Schemes


Protecting yourself when moving is very important. Many people assume that as they are given a quote it will contain the price for their move and this price won’t change dramatically after the move is over; or assume, that when a broker says it is a moving company, not a broker, this really is so; or that when they give their household belongings to a mover, the stuff will return on the agreed date… All logical assumptions that ought to be really correct but they aren’t. Find out the most popular and often used by scammers moving frauds and moving company extortion schemes here below. Take precautions before you have moved.

Moving Company Fraud and Extortion Schemes

  • Most of the moving frauds happen over the internet. As people get a few quotes they choose the company to hire by the price. And many people, since they have no idea of the real prices in the relocation industry, choose the lowest quote which is very risky – sometimes scammers operate in this way.
  • Afterwards extra costs appear and it happens so that people have to pay even more than if they had hired a legitimate company. This and other types of extortion scenario when moving are all about getting some money from a potential customer without doing any work back.
  • Moving company extortion schemes may also involve request for a deposit in cash (a mover who requires to be paid only in cash should make you alert). Afterwards the delivery doesn’t come in time and the delivery person explains it with a mistake. As you keep arranging the date and time of delivery more excuses come up and finally you cannot reach the alleged “moving company” neither by phone or by e-mail – they are simply gone.
  • The moving company extortion schemes then continue with holding the person’s belongings until extra money have been paid. Sometimes unfortunately people don’t even get their belongings back or the removal company return only the empty boxes. Movers used extortion against customer may also bring back damaged items due to unsafe handling of the household items given to them. If the location of the items in hostage is found usually only some of the household goods have been left behind while those that are more expensive have gone missing. Or the movers just say that their warehouse got on fire and then they disappear. Very important to investigate which violations are broken and how moving companies are being regulated. Read this valuable information and protect yourself from any mover’s extortion.

    Movers use different extortion schemes from suddenly applying extra costs to not returning the household things they’ve taken from you.

  • Movers used extortion against customers are also likely to violate more regulations like they may have no license or hire underage labor, the labor may not get paid or may be hurt during work. Look for signals like a company that doesn’t have a website or an office. Adam Shaivitz, Public Information Officer at Texas Department of Motor Vehicles, gives other tips to be careful.

Moving Broker Scams

Moving broker scams are also another case. What happens is that people choose to trust an attractive website and contact the broker. In one of the cases they get a promise that after paying a deposit a moving company will come on a particular day and as that day arrives no one comes and the broker cannot be reached in any way. They are just away with the deposit. In another case people choose a moving broker because of the low quote. On a moving day a truck does arrive but after the person’s belongings have been loaded on the truck the estimate comes out to be much higher. The personal belongings are held hostage until the higher estimate is being paid. A common mistake that people make is that they consider the broker to be a moving company. The rogue broker offers a full move and gives a very low estimate – people think they’ve just found themselves a good deal and pay a deposit thinking that they have hired a moving company. But what happens is that as the broker finds a moving company, the mover wants to be paid too and asks for a much higher price than the first quoted. At the same time the moving company has also taken the household items and won’t return them until it is being paid. This extortion scenario when moving may make you feel helpless but there are a few things you could still do – see what they are at the end of this article.

If for some reason you have become a victim of a moving scam there is a way out – filing a complaint. See how to do it in this article.

Normally Who are Victims?

It can be anyone – many people think that it won’t happen to them but even very intelligent people can be misguided. That is why avoiding unlicensed moving companies is important for a safe relocation. Most of the people relocating are not moving regularly like the military for example and thus can be easily misguided on the prices and procedures of the moving. Don’t think that you are automatically insured against moving frauds or moving broker scam. In order to avoid being involved with moving company extortion schemes you need to stay alert and pay attention to any sign of something not going right. Finding a trustworthy moving company should not be difficult once you know what to look for and what to expect.

This  Moving Tips Should help You Identifying the Bad Moving Companies!

Now having these details on the most common moving frauds and moving company extortions you will know what movers used extortion against customers do and you will know how to be more careful.

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COVID-19 Update

As a COVID-19 essential service, we are open for business and are committed to providing safe and efficient moving services to our customers.

Our Commitment to You

We are committed to moving you safely. In these unprecedented times, we take our role as essential service providers very seriously. We will continue to provide services while following recommendations from the CDC and the WHO while working to protect our customers and front-line employees.

Limiting in-person contact is the best practice when limiting the spread of COVID-19. While our business requires we enter the residence to provide packing and loading services, we can conduct the quote process via virtual survey.  While the staff is working remotely, they are available to customers, agents and drivers during the same business hours and in the same manner as if they were working in the office.

As you plan and prepare for your move, here are some steps you can take:


  • Rather than greeting the crew with handshakes, greet them in some other way, verbally for instance.
  • To ensure everyone’s health and safety, if you or anyone within your household may have contracted Coronavirus, or are isolating due to exposure to the virus, call us and explain the situation; in many cases, we will try to work with you
  • If you must cancel your move, be sure to ask questions about how we are managing cancellations now
  • Your health and the health of your family is important. If you are in a vulnerable group, over 60 or have a compromised immune system, schedule your move after the pandemic is over if it is at all possible.
  • Provide the moving crew access to a sink, soap and paper towels throughout your move. If this isn’t practical, and it is readily available, provide hand sanitizer
  • Purchase new moving boxes and tape; this isn’t the time to use recycled boxes from online sources and free sites or from stores
  • If you have not already purchased food for the next couple of weeks, you’ll want to stock up on items that you eat regularly. Any shelf-stable items can be donated to Move For Hunger before your move to lighten your load
  • When moving long distances, you may want to fly in to meet your moving truck. Be sure that you book refundable plane tickets and select hotels that offer free cancellation. Ask about cancellation policies before you book, and remember to read