How long will this move take? It depends on the following factors:
1. Will this Move be only loading-Driving-unloading? This is the fastest Move
2. On how ready and organized for the Move, you are, either when loading the truck and/ or unloading the truck at the final destination.
3. The number of items either packed or loose and boxes to be moved
4. Will we Disassemble and reassemble?
5. Any packing and unpacking or wrapping and unwrapping with shrink plastic? All these actions make a move last longer. Complex furniture (big and/or unusual shape)
6. The most significant factors are: how far the truck is from loading and unloading, the traffic, using elevators, the stairs (too narrow stairs, number of floors in the home, storage, or commercial place, the more floors, the longer the Move will take)
7. Coming or going from a 3rd-floor takes on average, 60% longer than moving from the 1st or 2nd floor to another first or second floor.
8. Do you need to protect walls and floors, you will need to request it in writing- again, this action takes time; therefore, it makes a Move taking longer
9. We’ll move and /or deliver your item(s) and put it in the room of your choice. If the product and its packaging won’t fit through the doorway, there are more than 3 floors to climb and no functioning elevator, or there’s a risk of damaging walls and / or floors, we might not be able to move your item(s) at all or we’ll be able to offer doorstep drop-off only.

Please note that Local Movings requires a complete inventory and pre-move survey for reservations. Reservations without these requirements may be subject to cancellation or limited to 4 hours of work. We appreciate your understanding.
_____________________________________________________________________________________________

1. Your reservation is not confirmed until you BUY THE minimum of 2 HOURS
2. After replying to this e-mail and buying the 2 hours, you DO NOT need to call to reconfirm. You WON’T hear back from us UNTIL the day of your MOVE​
3. Please re-type your answers to each question below. ​Notice: this is NOT a link, you need to click reply to this e-mail to be able to type your answers.
4. All Customers need to confirm their identity with a valid government-issued I.D. before starting the moving service.
5. A balance must be paid in full before finishing unloading. AGAIN- the customer shall pay all the invoices at least 15 minutes before Finalizing unloading.
6. Any gratuity for the movers should be given directly to them
* ​Trip Charge- This is what the moving industry calls a travel fee, which covers our crew driving to your initial location, and the time that it takes our movers to drive from your final location back to our Office​.​
Payment:

• Forms of Payment: cash, all credit cards through PayPal (PayPal charges 3% fee), and Zelle. We do not accept any form of a check, including cashiers and certified checks. A balance must be paid in full before finishing unloading. AGAIN- the customer shall pay all the invoices at least 15 minutes before Finalizing unloading.
• Are you paying with a credit card, Zelle or PayPal? You will need to show your I.D. and Let the crew leader take a picture and/or get the information on your I.D. and/or the cardholder’s I.D.
• In the event the customer does not have enough funds to fully pay for the Move: Local Movings reserves the right to withhold a customer’s item (s) of equal or greater value until payment is made in full. In addition, if the full payment is not made within 5 business days, Local Movings reserves the right to sell the item to cover the unpaid portion of the moving service.

Understand: some circumstances could not have been foreseen and are beyond the control of Local Movings to prevent the performance of the service as agreed. This means that Local Movings might be unable to make pick-up and/ or delivery on the agreed dates and/or times. Local Movings will let you know when your shipment can be picked up or delivered. If, for any reason, you are unable or unwilling to accept pick-up or delivery on the dates and times available, you should attempt to reach an agreement on an alternate date and/or time.

The service:

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• 2 or 3 Movers either with or without a 26 FEET box truck (full Move)
• Shrink Plastic Wrap and quilted blankets to protect your furniture and other items from home A-B. We provide as a courtesy
• Disassembling and assembling. We provide as a courtesy
• Packing and unpacking. We provide as a courtesy.
• Basic tools and equipment. We provide as a courtesy.
• Complimentary Coverage Local Movings Liability. This is not applicable for labor only.
• Stops included with the service: We provide as a courtesy.
• If the Move is within 25 miles between points A- B, you will have 15 miles FREE
• Long Distance Move* The customer pays $2 per mile from point A to a final destination. 
• Protection of floors in traffic areas only upon written request, the customer will provide the paper and tape and running blankets. We provide as a courtesy.
• Do not forget to read from our website the F.A.Q., and our insurance options @ localmovings.com

It is your obligation to read about our insurance options

http://31n.05a.myftpupload.com/insurance-options/

*Long distance move: any move that is more than 25 miles between points A to the final destination.

Notice: When the temperature equals or exceeds 90 degrees, customers must provide the movers one 5-minute “preventative cool-down rest period” every hour. Customers must provide the movers up to 20 minutes for lunch or dinner. (the crew leader will sign off/ in the clock)

**All Customers need to confirm their identity with a valid government-issued I.D. before starting the moving service.

**The customer or his representative must be present during the Move and the final “walkthroughs” at final destination and the inside of the truck.” Our time runs continuously until payment is completed. Having your cash or credit card ready will save you time and money. **

**Be aware of the following: any items listed on the inventory during the booking process and listed by the customer & crew leader before loading your shipment that were either damaged or lost during or after loading your shipment: the claim will paid by the crew assigned to your Move. This is how Local Movings holds the crews liable and in compliance with the company policies.

***Local Movings is not responsible for damages caused by another moving company when your shipment is coming from storages.

**For any insurance value provided by Local Movings for moves going to a storage room: In order to open a claim and to be honored : Local Movings must be the only moving company that can move the items from the storage room to the new destination. 

Important: The Communication Before and During the Move:

Any move reservation that did not submit the complete inventory and survey prior to the moving date will be subject to a maximum of 4 hours of work provided by Local Movings—No exceptions will be allowed.

*** Customers Inventory: You need to submit an inventory of your shipment with Local Movings prior to your loading. You will handle the Inventory to the assigned crew leader, and both you and the mover must sign each page of the inventory. This is usually done at the time the mover loads your shipment. The mover is required to list any damage or unusual wear to any items. The purpose is to make a record of the existence and condition of each item before it is moved. it is important that before signing you make sure the inventory lists every item in your shipment and that entries regarding the condition of each item are correct.”

When our crew arrives at your move site, we will be expecting to handle the inventory we’ve confirmed with you during the booking and moving process. Many reasons, especially our crews’ other obligations for that day, may prevent us from being able to move any goods that we’re not informed of prior to our arrival. If we’re able to accommodate additional items, it is likely to result in a higher-than-estimated labor cost. Please bear in mind that any estimate we’ve provided you with is based on the assumption that all items to be moved will be ready for immediate handling, and that we’re informed in advance of any exceptions. This means that all boxes will be sealed and ready to move, that loose item(s) will not need to be gathered and secured prior to being moved, and that we have been made aware of all items that will require disassembly or re-assembly by our team. If these types of preparations have not been made prior to our moving team’s arrival, it may have a direct impact on this estimate’s accuracy.

Purchase of 2 hours of service

As a service provider,​ we understand that sometimes it’s inevitable that our customer will ​have to ​cancel their reservation. Sometimes it’s unavoidable by the customer such as sickness or family emergency, but other times, it’s poor planning or lack of care on the part of the customer. This can be frustrating and costly as it likely means lost revenue for us​.​ For that reason, we ​have and provide for our customers a clear cancellation policy this is to help them and our business.  Local Movings requires “The purchase of 2 full hours in advance”. 2 full hours of service. This means that Local Movings will take your payment when the reservation is made. The payment is credited to your final invoice or refunded, so long as you cancel your Move as planned or cancel it by the deadlines for a full or partial refund. Remember that the payment is intended to pay for the service, and to guarantee your reservation. Otherwise, Local Movings has the right to cancel your service/reservation with or without notice before the moving/reservation day.

Local Movings Cancelation & Refund Policy 

Cancellation policy, this is to help them and our business.  Local Movings requires “The purchase of 2 full hours in advance”. 2 full hours of service. This means that Local Movings will take your payment at the time the reservation is made. The payment is credited to your final invoice, or it is refunded, so long as you cancel your move as planned or cancel it by the deadlines for full or partial refund. Remember the payment is intended to pay for the service, and to guarantee your reservation, otherwise, Local Movings has the right to cancel your service/reservation with or without notice before the moving/reservation day.

All cancellations will need to be made in writing by email ONLY  no exceptions.

Local Movings requires the purchase of 2 full hours. This means that Local Movings will take your payment at the time the reservation is made. The payment is credited to your final invoice or refunded if you cancel your move as planned or by the deadline, which is 96 hours before your scheduled move date. 

• • If you cancel your move within 24 hours after booking it, you have a full refund. This policy is for any move that is reserved at least 120 hours in advance.
  • If you cancel within the 96 hours, the payment will be refunded minus an $89 fee. 
  • If you cancel after the 96 hours, your deposit will not be refunded, but you will receive a credit minus $89 of the original payment. The credit will be valid for 60 days and can only be used to reschedule another move. Within the 60 days, you can also transfer this credit to a friend or family member’s move with Local Movings.
  • If you need to cancel a move scheduled within 96 hours of the move’s date, please make sure to do so at least 12 hours before the scheduled time. A refund will be issued, but a $89 fee will be deducted. You can also reschedule the move for up to 24 hours later and the full amount will be credited to the new move.
  • If you need to cancel a move reserved on the same day as the service, you can do so within 15 minutes before the scheduled time and receive a full refund. Alternatively, you can reschedule the move for up to 24 hours later, and the full amount will be credited to the new move. If you cancel the move 20 minutes after it was reserved, you will receive a refund minus an $89 cancellation fee.
  • If the minimum of 2 hours is not bought at the time the reservation is made, Local Movings has the right to cancel your service/reservation with or without notice before the moving/reservation day.
  • No interest shall be paid on refunded payments for services not rendered, discounts, or delays.
• If Local Movings is forced to cancel/ stop the Move during the service for any of the below top 3 reasons for a MOVE cancellation: your deposit for the first 2 hours already paid WILL NOT BE REFUNDED if your items are already in the truck at the pick-up location, they will be unloaded doorstep drop-off only. But if the service is canceled while in transit between point A- to the final destination- the items will be unloaded at the drop-off location doorstep drop-off only.

Top Reasons for A MOVE Cancellation during or before the service (and what you can do to prevent it) Avoid:

• Making rude, condescending, insulting and demeaning statements to any of our staff on the phone or in person.
• Using angry, hostile tones or berating our staff.
• Being physically or verbally abusive toward our staff.

If Local Movings is forced to cancel/ stop the Move during the service for any of the above reasons: the deposit for the first 2 hours already paid WILL NOT BE REFUNDED

Our refund policy is as follows:

– Reservations for 2 hours or less can be changed or partially refunded within 24 hours of the moving date if purchased at least one week before the original scheduled move.

Refunds are available for eligible reservations, with a cancellation fee applicable based on the reservation’s rules. Most reservations are nonrefundable in dollars but can be credited toward a new reservation for a fee. The refund amount depends on various factors, with credit card refunds processed within seven business days and all other refunds processed within 14 business days. The credit is valid for 30 days, starting from the day of the cancellation.

If the customer is unreachable on the day of the move, such as not answering the phone or being unresponsive for any reason, the crew will wait at least 15 minutes; after that, the move will be counted as completed. In such cases, the move will not be eligible for refunds or credits. Any refunds will be credited back to the original form of payment.

Additional terms and conditions related to cancelations, delays, and liabilities

Transportation of Residential & Commercial items on services operated by Local Movings(“L.M.”), and other carriers operating as L.M.’s Codeshare partner (collectively “L.M. Carriers”), are subject to the terms and conditions set forth in L.M.’s Contract of Carriage, in addition to any terms and conditions printed on or in any Invoice or e-mail or e-invoice receipt. By purchasing our services or accepting transportation, the customer agrees to be bound thereby. Incorporated terms may include, but are not limited to:

• Limits on liability for delay, damage, or loss of item(s), including fragile or perishable goods. “loss or damage” includes liability for financial loss, including loss due to delay.
• Claims restrictions, including periods within which a customer must file a claim or bring an action against L.M.
• L.M.’s rights to change terms of the Contract of Carriage.
• The rules on reconfirmation of reservations, check-in times, and refusal to carry.
• L.M. Carriers’ rights and limits on liability for delay or failure to perform service, including schedule changes and substitution of alternate moving companies or services.
• Damages for delay in transportation or delivery of goods loaded on the transport other than physical damage caused by delay shall not be included.
• No interest shall be paid on refunded payments for services not rendered, discounts or delay.
• The shipper is liable for loss or damage caused by the fault or neglect of the shipper, his servants, or agents, such as improper packaging.

Additional terms

If you have purchased any minimum of hours or specific services, depending on the rules applicable to the service paid, one or more restrictions including, but not limited to, one or more of the following, may apply to your Move: (1) the service/move may not be refundable but can be exchanged for a fee for another restricted move reservation all the rules/restrictions of the original service/move (including the payment of any difference in new service/move); (2) a fee may apply for changing/canceling reservations; (3) select service/moves may not be eligible for refunds or changes even for a fee; (4) select service/moves have no residual value and cannot be applied towards the purchase of future service/move; or (5) the service/ move may be restricted to specific days and/or times and minimum and/or maximum of hours of service may be required. Each LM Carrier reserves the right to (1) refuse carriage to any person who has any form of violation of any L.M. Carriers’ rules or regulations or in violation of any applicable national, federal, state, or local law order, regulation, or ordinance, and (2) change or modify any of its conditions of contract with or without notice to scheduled customers.

For Local Movings to be liable for damages that occur during service/move/ shipping, the shipper must be able to prove that the item(s) in the service/move/ shipping was undamaged when given to L.M., also prove that the item(s) arrived damaged or not at all, and be able to provide the amount of the damage claimed. L.M.’s liability covers a limited dollar amount for only a fraction of the possible damages that can occur during service/move/ shipping, and only if those damages are a direct fault of L.M.  If what you are moving/ shipping is sturdy and not of high value, our liability may be enough coverage. However, if you are moving/shipping anything fragile, unique, or valuable, it is recommended that you consider purchasing additional freight insurance. 

Physical Damages by L.M.’s Movers, equipment, and or truck

Liability for physical damages caused by the trucks/ transportation serving on behalf of Local Movings (the actual vehicle damaging tangible property), for example, gate malfunctions, garage’s low ceilings, garage corners, floors, walls, loose wires on the property, or something alike 

For Local Movings to be liable for such alleged damages -claimed that occurred during the service/move/ shipping, the shipper must be able to prove that the gate’s malfunctions or the garage’s low ceilings, walls, and/or floors were undamaged before L.M.’s transportation/ vehicle, truck or equipment were rendering our services in the area/ or the property allegedly damaged. To prove that L.M.’s transportation caused the damages, the customer can do a walkthrough with our staff before the vehicles and our equipment enter the property.

The transportation for the services itself (trucks) has its own liability: any physical damages to any tangible property suspected/ or caused by any car that works for/ or on behalf of Local Movings will be subject to that truck’s liability insurance; therefore,  Local Movings is not to be liable for damages that occur during service/move/ shipping, these actions can include but are not limited to when a gate, elevator or any other form of entrance or exit’s malfunctions, and/or it closes prematurely and the truck hits it and damages it, causing dents, scratches and or another kind of electrical or technical damages. Therefore, the customer needs to ensure that all the above ( gates, elevators or any other entrance or exit) are working properly before the L.M. crew’s arrival. Damages, actual or suspected, can be prevented by:

• Display all warning signs provided with your gate, making them visible on each side.
• Automatic gates are not for pedestrian use. Keep the front and back of gate areas clear, and do not allow children to play near them. A separate pedestrian gate is recommended for areas accessed by people on foot.
• Contact a trained technician to maintain and repair the gate system. Never attempt to repair the gate yourself.
• Keep a record of all inspections and maintenance performed.
• Do not use the gate if it operates improperly, is damaged or is difficult to move.

Elevators:

Local Movings is not liable for damages that occur during the service, move, or shipping. These actions can include, but are not limited to, elevator malfunctions, premature closure, and damage caused by items being moved, tools, and equipment. This can result in dents, scratches, or other electrical or technical damages. The customer must ensure that the elevator is properly prepared to be loaded and unloaded, and that it is working properly prior to the arrival of L.M.’s crew.

NOTICE.

We report to the National Insurance Crime Bureau all claims, and they are submitted in the order they are received, this is to prevent a consumer for fraudulent action against an insurance company or government insurance organization. 

Local Movings enforces Equal Employment Opportunity federal laws that make it illegal to discriminate against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin. The minimum requirement for foreign nationals to be able to work for Local Movings is the T.P.S.

Only answer these questions if you have not answered them before. 

Please type your answers to each question in the survey below, as they apply to your Move. ​This is NOT a link, you need to click reply to this e-mail to be able to type your answers.  Just answer the questions that apply to your Move.

Please type your answers to each question in the survey below, as they apply to your move. This is NOT a link, you need to click reply to this email to be able to type your answers.  Just answer the questions that apply to your move.

1. How many rooms are being moved, including, garage, bathrooms, closets, living and dining areas? 
2. Packing requirements – are there any items of high value, pianos, antiques, works of art, etc.?
3. How many big items: MUST ANSWER
4. Any heavy items, such as safe deposit boxes, pool tables, big TVs, large chairs/Barcaloungers ..etc. 
5. Are there any bulky/heavy items that require specialist equipment?
6. For both addresses – is the access okay? Will any stair / long carry/elevator required? 
7. Home type: Townhome, apartment or a single residence, or Office?
8. Are you moving from 1st, 2nd or, 3er stories home, office…?
9. Flights of stairs at loading point?
10. Flights of stairs at unloading point?
11. Couch (LM does not provide Couch Covers)
12. Bookshelves, bed frames, and tables
13. Framed art? 
14. Refrigerator • Washer/dryer 
15. Any gas appliances? If so, you’ll need to have a qualified service technician disconnect them and secure the gas line prior to moving. An electric appliance generally won’t need special servicing
16. Any mounted TV(s)? We dismount them but do not mount them back.
17. Is there any furniture which requires complex dismantling and reassembly?
18. Tempur-Pedic mattresses? LM does not provide mattresses covers
19. WILL YOUR LARGER ITEMS FIT THROUGH STAIRS AND DOORWAYS IN YOUR NEW HOME? If any of them do not, and the customer still wants Local Movings to proceed and move the items, our movers will do so, however, the customer will be 100% liable for any damaged caused because of the action.
20. Will your floors need to be prepared prior to the move? If so, what kind of floors (wood, carpet ..etc) will need protection? Both locations? Remember this a courtesy. 
21. Local Movings per customers written request will wrap furniture with SHRINK WRAP PLASTIC provided by Local Movings (courtesy), however, Local Movings does not provide any other kind of covertures (such as special covers, cases, or protectors or similar) for anything being moved such as: For instance: mattresses, sofas, couches, chairs, pillows, lamps and others.
22. We only move empty freezers.
23.  We only move empty aquariums.
24. We don’t move pets

Take and send photos that relate to your upcoming Move, you can attach them here. Send as many as possible. The pictures are important for any potential claims.

• Local Movings does not crate items, we use an outside company for crating day(s) before the Move. 
• Local Movings dis-mounts T.V.s, but does not mount them back

• If you have a waterbed, we will be glad to move it. However, we are not waterbed technicians. We will follow your instructions, but you must make a final inspection before our crew leaves. We will not send men out for later adjustments. If you prefer a waterbed company to move your bed, please do so.
• If the Move requires work other than the job description, Local Movings reserves the right to fulfill other obligations before completing additional work.
• Local Movings reserves the right to reschedule the Move at an agreed-upon time, without liability if there is inclement weather, including, but not limited to, rain, snow, ice, etc.
• We reserve the right to limit our workday to 8-10 hours.
• Our personnel will move your pianos, appliances, safe deposit boxes or another heavy item-Only if the work can be done safely. Unfortunately, damage may result in floor, wall and the item’s surfaces. If you wish to take this risk Local Movings will not be responsible.
• We do not move pianos up or downstairs. We can move small pianos when there are three steps or a short flight that is not longer than the measurement equal to the length of the piano. If the piano has lightweight legs (usually the front), we will not be responsible if they will not go back on if we take them off (sometimes the nut is loose inside the piano and will turn when you
• try to replace the leg). If the customer elects to leave the legs on, we will not be responsible if
• damage occurs to them.
• Local Movings will not take a truck off the pavement or on steep grades. Local Movings Movers will not drive a truck over freshly graveled driveways. Any time spent positioning the truck(s) or time lost due to the truck(s) getting stuck will be at customer’s expense. At the finish of the job, the clock does not stop until our truck(s) are back on the municipal street.
• Local Movings will not do anything that we feel is unsafe. The safety of any activity or Move is at the discretion of the Crew Leader.
• Local Movings will not work in unfloored attics. Ceiling damage and personal injury may result. Local Movings assumes no responsibility for ceilings.
• Glass, porcelain, ceramics, pictures, art, T.V.s etc. Local Movings would move them If you wish, we will move them carefully but will not be responsible for breakage and/or resulting damage. T.V.’s (plasmas, H.D..etc), Glass table’s tops, frame, and unframed art need to be crated prior to moving, Local Movings will move the above items without crating if you authorize it,  but will not be responsible for breakage and/or resulting damage.
• If Local Movings feels pressure from the customer to rush, all work shall cease until that pressure is removed. Although L.M.’s crews work as hard and efficiently as possible, the safety of your belongings and our employees is paramount.
• For safety reasons, small children and pets must be out of the work area.
• We are often asked to perform tasks that border on the impossible. Local Movings will not be responsible for damage caused by non-routine moving including but not limited to, standing pieces on end, sharp turns, overcrowded work areas, difficult stairways, snags and sharp edges in work areas and doorways, handing over balconies, railings, etc., tight squeezes, and damage caused by weather.
• Local Movings will move no flammables or hazardous material due to safety laws.
• When moving household items, Local Movings has found deterioration occurs overdue to age, temperature fluctuation, dry rotting, and water damage. Mattresses lump and disfigure upon disturbing, lampshades and wiring also become brittle and rotten. If you wish, we will move them carefully but will not be responsible for damage of deteriorated items.
• Simulated wood products and pressed board, they have poor structural integrity, which does not lend itself to moving or repair. We will move these items carefully but cannot be responsible for damage of simulated wood or pressed board furniture.
• When it comes to big pieces of art, Tv’s or glass tables, the recommendation is crating for full protection, quilted blankets and wrapping plastic, it is not enough for a 100% protection of expensive or rare items. If the customer chooses to crate some items: we do not do the crating job, either the customer or we hire an outside company that specializes in crating, which ensures all the items that they crate. When the insurance companies are thinking about crating, they are thinking about highly expensive items. For example: $1500+ tv, large glass tables, which besides that they are expensive, they are extremely heavy, most of the time they can’t be moved by 3 movers (damages are almost guaranteed without crating), Art: it’s very subjective as far as Size, quality, price..etc. In conclusion, crating during your Move is important if you’re transporting fragile, high-value items. Crating means putting an item in wood, wood frames or a wooden crate. Solid plywood or wooden slats are generally used because they are solid, strong and more durable. Insurance companies in the moving industry make Moving companies crate special items to ensure their safe arrival at their destination.

   

What kinds of things should be crated? Here’s a list of some items:

crating during your Move

Expensive Art
Pianos
Pool tables
Grandfather clocks
Large mirrors and big glass tables
Statues

These are just a few things we recommend crating during your Move. Each piece in your home will be evaluated to determine the safest and most cost-effective method of transportation to your new home. Crating may also be required by the insurance company prior to an expensive item being moved.

You can trust that with us, your possessions are safe and sound. Once we’ve transported your items to their new location, the same crating company will uncrate your items, and Local Movings movers will place them in that new, perfect spot.

*The Top 8 Items that Require Climate Controlled Storage in Texas: 

1). Appliances Made from Metal

Metal may seem solid, but heat and cold can cause it to flex and eventually warp. To keep your metal appliances working the right way, and to protect the way they look, they should be in a climate-controlled unit if you need to store them in the Houston area.

2). Expensive Furniture

The more expensive your furniture is the more delicate it may be. With that in mind, it’s a good idea to put it into a climate-controlled environment anytime you need to remove it from your home, even for a few days.

3). Antiques

Antiques are quite delicate, and the chances are high that they’ve already been through a lot. Exposing them to temperature and humidity changes can cause deterioration, so it’s better if they’re stored where climate control is available.

4). Leather, Suede, and Wood

By using climate-controlled storage in Houston, you will be protecting your wooden, leather, and suede items from damage and breakdown. That can let you enjoy the things that are important to you for a much longer period of time.

5). Mattresses and Bedding

Keeping your mattresses and other bedding free of too much humidity can help them last longer and can reduce the chances of mold and mildew. That will keep your items smelling and feeling fresher and cleaner, too.

6). Books and Paper Documents

Anything made from paper can be damaged by too much humidity, and by strong temperature extremes. Excessive dryness can also damage books and other papers over time, so climate-controlled storage in Houston is the best option.

7). Sports Equipment

Even though it seems like sports equipment is very durable, it can still be damaged by temperature and humidity extremes. To make sure it’s ready when you need it, put it into a climate-controlled unit when it’s not in use.

8). Old Videotapes and Photos

Videotapes and photos are more delicate than many people realize. Because of that, it’s important to make sure they are always stored where they are available to monitor from time to time.

IMPORTANT: Why 3 movers?  

3 movers are great for: 

• For 1,2, 3 & 4 bedrooms, 1, 2, 3er & 4th floors.

• For Situations that take time a lot of time out of your moving project:

• Moving appliances from 2 & 3er &, 4th  floors 

• To protecting walls & floors

• For Heavy furniture and heavy items and Tempur-Pedic mattresses

• Large jobs. 

• Extensive stairs and narrow staircase​

• Challenging moving situations

• Long walking distances from the truck to your home 

• Hoisting furniture up to decks and difficult places (Local Moving no longer do hoisting)

• Some locations in Texas are very difficult to park and move…often requiring help from a 3rd mover.

Tips are gratitude, not an obligation:

Our movers should be on time, treat your things like their own and be organized. Our movers should be courteous, follow your requests and answer any questions that come up about the Move. If an accident does happen, our movers should take ownership of anything they damage and, they should advise you to file a claim with the company. Here are a few pointers to help you make up your mind whether your movers deserve to be tipped or not:

Have your packers and movers arrived on time?

Have your hired workers been nice, friendly and sociable, or maybe rude, cold and disrespectful?

Have your movers acted in a professional way from the moment they have stepped inside in your home?

Have your packers and movers treated your possessions with care and attention? You can tell a lot about the quality of the service you’re paying for by merely observing from a distance how your moving crew goes about handling your household items.

Have your movers done what is necessary to avoid property damage?

Have our professionals worked hard from start to finish?

If you have an awful experience with our movers, please let us know right away, and we will step in as soon as you notify us. Using a credit card is the best way to document to the I.R.S. that tips were part of your moving costs when it comes time to deduct moving costs on your tax return. 

We report to the National Insurance Crime Bureau all claims, and they are submitted in the order they are received, this is to prevent a consumer for fraudulent action against an insurance company or government insurance organization. 

Local Movings enforces Equal Employment Opportunity federal laws that make it illegal to discriminate against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin. The minimum requirement for foreign nationals to be able to work for Local Movings is the T.P.S.

Important information to remember

• ** When our crew arrives at your move site, we will be expecting to handle the inventory we’ve confirmed with you during the booking process. Many reasons claim process, especially our crews’ other obligations for that day, may prevent us from being able to move any goods that we’re not informed of prior to our arrival. Keep in mind that Local Movings is not guaranteeing that all the items submitted in the inventory will be able to fit in our truck(s)-this is because household or commercial items are never identical in weight, shape or size, Local Movings will try packing for a tight, evenly distributed load to ensure that all belongings arrive undamaged. We reserve the right to limit our workday at 9 hours, with at least 3 breaks of up to 20 minutes each, which will be removed from your final invoice. After 8-10 hours of working, the output per mover starts to decline and the probability of damages increases. The decision of working after the 10th hour will be made at the discretion of the crew leader and the customer. If it is decided to work after the 10th hour, Local Movings will not be responsible for any damages after the 10th hour (tangible or intangible damages) or for the decline in cost-effectiveness.

• **Flat Rates: Any loose items or any item not in the inventory you have submitted will not be considered in our flat-rate bid. Those items would be added at an hourly rate based on $120/hour, which will be added to the submitted inventory’s flat rate.

IMPORTANT: About Movers Performance-Cost-Efficiency:

1. *Please notify us immediately with any concerns that you might have with your Move, our movers or equipment* This call should be made during the Move to be able to make corrections, please. Your claim will have to be recorded on actual time for us to take action!! If nobody answers your call, please leave a very detailed message. If what you are calling for is an emergency, please call 911 first.

1. *Claims about Performance-Efficiency: The claim will not be considered if the customer did not call during the Move for correction. Examples of Claims about mover’s performance-efficiency: Being too Slow, unresponsive, on the phone or hanging around…. or any other relevant situation related to your move cost-efficiency.

1. *There might be a rare situation where 1 or 2 movers might not be able to work on your moving day, due to circumstances out the Local Movings’ control, in a situation like this one, when we have at least one mover unavailable, Local Movings and you need to act fast: you can either reschedule your Move or you could agree to execute your Move only with 2 movers. If you decided to re-schedule, please do it in writing only. If you have decided to execute your Move with only 2 movers you do not have to do anything, however, your rate will change: $20 less per hour per mover.

*If you feel uncomfortable about your final bill: Do not hesitate to call us BEFORE – paying for your invoice* If we are unable to answer your call, pay your invoice, and the next business day we will make the appropriate adjustments if applicable.

Please call 713-428-1085, if we do not answer the phone please leave a detailed message.

*All moves confirmations are relying on the weather, human capital-force and trucks technicalities.

Be flexible about your moving date and time. It’s important to take all factors into consideration when deciding on the date and time for your Move since there are some factors that can be completely out of Local Movings control and might affect your Move’s date. The three main factors that might affect your Move, which might be out of Local Movings control are: 

• All Local Movings moves confirmations are Weather permitting: Too hot, too cold, muddy or raining

Bad weather interruptions: customer will have 30 minutes weather interruptions FREE, after that period of time, the rest of the Move is billable. Be prepared for delays or reschedule.

• All moves confirmations are depending on our Human capital/ movers: there are rare situations when one or 2 movers might encounter rare situations that are out of Local Movings control- such as sickness, family issues, etc. Be prepared for delays or reschedule.
• All moves confirmations are depending upon our Trucks:  Breakdown – if our moving truck breaks down along the way, regardless of the reasons, be prepared for delays, reschedule and/ or to transfer your items to another vehicle. 
• Local Movings is not liable for inconvenience or delay claims, which means: Local Movings does not cover expenses for inconvenience or delays regarding to your scheduled move date and/or time.

Your paying time starts from the moment your movers get to your pick-up destination- any delays you will be invoiced accordingly. No excuses.

*Local Movings movers are expecting to load and unload the truck as soon as they arrive at the first location and final destination, any delays once they have arrived at current or your future home or final destination will be charged at a rate of $25 every 15 minutes. In the event that the customer might need the truck to stay overnight-till next day 9 am, the rate for truck storage is $200 per night.

Local Movings Terms & Conditions:

If you’re here, it’s because we’ve determined the details of your Move. Familiarize yourself with our terms and conditions. You acknowledge and agree that by using Local Movings service, you indicate you have read and that you understand and agree to be bound by, these Terms. Therefore, by selecting to complete this booking, I acknowledge that I have read and accepted the Rules and Restrictions of Local Movings.
You understand that it is a federal crime subject to incarceration and/or monetary penalties to attack either verbally or physically any mover in charge of your Move. It is also a crime intentionally making any false statements, these actions could be punishable by law reaching consequences, including civil and criminal charges. Although every precaution possible will be taken to avoid damaging any tangible property, Local Movings’ dismantling/reassembling any tangible property will be based upon the professional judgment; therefore, its practitioners cannot appropriately guarantee or warrant perfection, as is explicit or implied in a guarantee or warranty. There might be problems with dismantling/reassembling, which are outside the control or influence of Local Movings’ movers. Any I.T./ electrical or plumbing work is completely excluded from this relocation/ moving project.Any items that are overly heavy, unusually shaped, or difficult to be moved by 2 or 3movers might not be moved by Localmovings.com movers. All moves are a joint partnership involving mutual respect between Local Movings and our customers.Employees of Local Movings are required to adhere to high standards of etiquette, consideration, and professionalism. In the rare circumstance that employees of Local Movings are not performing to the required degree of professionalism, we ask that our customers report this to us immediately. Local Movings reserves the right to refuse service if the customer is intoxicated or otherwise voluntarily impaired. Local Movings reserves the right to refuse jobs should factors in the environment of the worksite(s), both within and beyond the customer’s control, contribute to a hostile environment. A hostile environment, as defined by Local Movings, may include, but is not limited to, the potential for violence, both verbal and physical, or other factors representing a physical risk. We realize that there’s a lot to process below, and we appreciate your bearing with us. Unlike with many other services, moving jobs are tailored to each individual we move, and that means we have to prepare for a lot of specific scenarios.

Communication Before and During the Move

When our crew arrives at your move site, we will be expecting to handle the inventory we’ve confirmed with you during the booking process. Many reasons, especially our crews’ other obligations for that day, may prevent us from being able to move any goods that we’re not informed of prior to our arrival. If we’re able to accommodate additional items, it is likely to result in a higher-than-estimated labor cost. Please bear in mind that any estimate we’ve provided you with is based on the assumption that all items to be moved will be ready for immediate handling, and that we’re informed in advance of any exceptions. This means that all boxes will be sealed and ready to move, that loose item(s) will not need to be gathered and secured prior to being moved, and that we have been made aware of all items that will require disassembly or re-assembly by our team. If these types of preparations have not been made prior to our moving team’s arrival, it may have a direct impact on this estimate’s accuracy.

It’s important that we be able to confer with our customers throughout the moving process. Ideally, our customer(s), or their trusted and knowledgeable agent(s), will be available to answer any questions that may arise so that we can keep things moving along smoothly. If a customer or their representative is absent or unreachable during the Move, Local Movings reserves the right to arrange the conditions of the job as we see fit without guarantee of any specific outcome other than the delivery of declared goods to the agreed-upon site.

After a move is completed, Local Movings does not bear any responsibility for the whereabouts of any items that weren’t declared as cargo to be handled during the booking process. While our movers are often able to accommodate undeclared cargo on the day of the Move, they will be using the declared inventory for reference. In practice, this means that we may not be able to help you if there’s something you can’t find after the Move unless you’re sure to declare it in advance. We recommend that you personally keep track of any such items as they’re loaded and unloaded.

Local Movings reserves the right to not move any items due to, but not limited to, reasons of safety, fatigue, sanitary risk, or financial risk. Similarly, any services undertaken by our movers which are outside of the scope of “moving” (including but not limited to washing machine connection and disconnection, handling of unpackaged electronics, and re-arrangement of items not included in the Move in order to gain necessary access) are undertaken as a courtesy. Our movers may or may not choose to perform such tasks, at their discretion, and Local Movings assumes no liability for any outcomes associated with these tasks’ performance, even if they are performed improperly.

While our goal is always to be accommodating, our customers are responsible for the state of loading and unloading routes at any sites involved with a move. This means that indoor and outdoor walkways as well as driveways must be clear of debris and made safe for walking or passage of any required vehicles, as applicable. This includes conditions resulting from Bad weather. Failure to provide clear loading and unloading routes can result in increased job costs, delay, rescheduling, or refusal of service.

Particularly during winter and rainy seasons, extreme weather may result in the need for us to reschedule or reconfigure your job, depending on conditions and their severity. Of course, these situations are outside of everyone’s control, and we realize that it can be a hardship when this occurs. We take our commitments very seriously, but we must prioritize the safety of our moving crews.

Our movers reserve the right to refuse service if confronted with conditions which in their judgment pose a sanitary or health risk of any sort. In any such case, our movers will inform you of the specific area(s) of concern and may at their discretion offer a solution which ameliorates the risk(s) in question and enables the Move to take place. It’s possible that such solutions may change the nature of the job, resulting in additional cost. If a moving site contains high levels of pet dander, mold, thick dust, or similar substance(s), this is considered a health risk in accordance with the foregoing. However, in these specific cases, our movers may choose to refuse service, or they may choose to offer to work in this environment for a per-mover surcharge in addition to any other rates or charges previously arranged between yourself and Local Movings Movers. You may always request to speak with management before accepting or refusing this charge and associated moving services.

All moves are a joint partnership involving mutual respect between Local Movings and our customers. Employees of Local Movings are required to adhere to high standards of etiquette, consideration, and professionalism. In the rare circumstance that employees of Local Movings are not performing to the required degree of professionalism, we ask that our customers report this to us immediately. Local Movings reserves the right to refuse service if the customer is intoxicated or otherwise voluntarily impaired. Local Movings reserves the right to refuse jobs should factors in the environment of the worksite(s), both within and beyond the customer’s control, contribute to a hostile environment. A hostile environment, as defined by Local Movings, may include, but is not limited to, the potential for violence, both verbal and physical, or other factors representing a physical and mental risk. 

Local Movings is not liable for the following damages claims:

Act of God – this protects Local Movings from liability in the event of a natural disaster or physical anomaly. Act of War – this protects the Local Movings from liability should damages be inflicted by a foreign enemy of the United States, whether it be an act of war or terrorism. Act of Default of Shipper – this protects Local Movings from liability if damages are the shipper’s fault, including instances where the cargo has not been loaded or secured, there is insufficient packaging, or the contents of a shipment are mislabeled. Public Authority – this protects Local Movings from liability in the event of government actions, such as road closures, trade embargos, or product recalls that can cause cargo damages or delay/impact shipments. The Inherent Vice or Nature of Goods Transported – this protects Local Movings from liability regarding temperature-controlled shipping of perishable products. If  Local Movings takes the necessary action to prevent delays and the goods still become damaged,  Local Movings cannot be held liable.

Local Movings has the right to assign or subcontract any of its obligations or duties under this agreement without the prior written consent of the other party. 

Attorney’s Fees
The non-prevailing party in any dispute under this agreement shall pay all costs and expenses, including expert witness fees and attorneys’ fees, incurred by the prevailing party in resolving such dispute.

This agreement shall be governed by and construed in accordance with the internal laws of the State of Texas, U.S.A., without reference to any conflicts of law provisions.

Each party hereby submits to the exclusive jurisdiction of and waives any venue or other objection against, any federal court sitting in the State of Texas, U.S.A., or any Houston, Texas state court in any legal proceeding arising out of or relating to this contract. Each party agrees that all claims and matters may be heard and determined in any such court and each party waives any right to object to such filing on venue, forum non-convenient, or similar grounds.

Each party shall comply in all respects with all applicable legal requirements governing the duties and obligations. 

Customer shall comply in all respects with all applicable legal requirements governing the duties, obligations, and business practices. Customer shall not take any action in violation of any applicable legal requirement that could result in liability being imposed on Local Movings.

The terms of this Agreement shall control over any conflicting terms in any referenced agreement or document.

Any specific right or remedy provided in this contract will not be exclusive but will be cumulative of all other rights and remedies.

Local Movings shall not be held responsible for any delay or failure in performance of any part of this agreement to the extent such delay or failure is caused by fire, flood, explosion, war, embargo, government requirement, civil or military authority, act of God, disease or absence of one, two movers or the whole crew, truck (s) failure, missing equipment or tools, weather, or other similar causes beyond its control and without the fault or negligence of Local Movings. Local Movings or its agent(s) will notify the customer by phone or/and in writing after the beginning of any such cause that would affect its performance. Notwithstanding, if Local Movings’ performance is delayed for a period exceeding thirty (45) days from the date the other party receives notice under this paragraph, the non-affected party will have the right, without any liability to the other party, to terminate this agreement.

Customer shall indemnify, defend, and hold Local Movings harmless from and against any and all claims, actions, suits, demands, assessments, or judgments asserted, and any and all losses, liabilities, damages, costs, and expenses (including, without limitation, attorneys fees, accounting fees, and investigation costs to the extent permitted by law) alleged or incurred arising out of or relating to any operations, acts, or omissions of the indemnifying party or any of its employees, agents, and invitees in the exercise of the indemnifying party’s rights or the performance or observance of the indemnifying party’s obligations under this agreement. The prompt notice must be given of any claim, and the party who is providing the indemnification will have control of any defense or settlement.

Each party agrees to maintain insurance in commercially reasonable amounts calculated to protect itself and the other party to this agreement from any and all claims of any kind or nature for damage to property or personal injury, including death, made by anyone, that may arise from activities performed or facilitated by this contract, whether these activities are performed by that company, its employees, agents, or anyone directly or indirectly engaged or employed by that party or its agents.

Integration Provision or Entire Agreement
This agreement sets forth and constitutes the entire agreement and understanding of the parties with respect to the subject matter hereof. This agreement supersedes any and all prior agreements, negotiations, correspondence, undertakings, promises, covenants, arrangements, communications, representations, and warranties, whether oral or written, of any party to this agreement.

This agreement takes the place of the statement on the bill of lading. Your shipment will be transported at Released Value of 60 Cents Per Pound Per Article. This agreement supersedes any and all agreements, negotiations, correspondence, undertakings, promises, covenants, arrangements, communications, representations, and warranties, whether oral or written, of any party to this agreement.

After going through all Texas Department of Transportation requirements /mandates Except for matters in dispute of Five Thousand and 00/100 ($5000) or less every dispute arising under this Local Moving’s contract for moving services (“Agreement”) or relating to this agreement or a moving service provided by Local Movings shall be resolved BY arbitration by a single-member panel of the  American Arbitration Association (A.A.A.) located in Houston, Harris County, TX pursuant to the Commercial Rules of the A.A.A. in effect at the time an arbitration demand is filled. Each party shall bear its own attorney’s fees and costs.

Local Movings reserves the right, in its sole discretion, to change these Terms and Conditions at any time and will post such changes in writing. All changes shall automatically replace prior terms and conditions and become binding on all our customers. Maintaining your status as a Customer following any such change constitutes acceptance of the revised Terms and Conditions.

http://31n.05a.myftpupload.com/ 

*Please notify us immediately with any concerns that you might have with our movers or equipment.

Forms of Payment: Cash, Money Order, PAYPAL (all credit cards) Credit cards

PAYMENT IS DUE PRIOR TO UNLOADING

Please do not forget to demand the copy of your sign-in /off of your FINAL moving INVOICE, it is vital for INSURANCE PURPOSES. Any claims without the original sign-in/off INVOICE will not be considered.

Points for you to review prior to your upcoming moving project!

Insurance & added value coverage: We offer the Basic Complimentary Insurance/ coverage. If you need extra coverage: please call LOCAL MOVINGS immediately or your local insurance provider.

Localmovings.com offers the coverage that the Federal Motor Local Movings Safety Administration requires, which is the basic insurance required for in-state moves at 60 cents a pound per damaged or lost item, it does not cover floors, walls, doors or any furniture nor appliances damages such as; dents, scratches, tears, cracks, and other surface blemishes, including but not limited to, glass, walls, wood, upholstery, and leather. Although every precaution possible will be taken to avoid damaging any tangible property, If you feel that you need insurance coverage for appliances, walls,  furniture, doors, ceilings, and floors or insurance coverage for damages such as, dents, scratches, tears, cracks, and other surface blemishes, you can  buy added value for surfaces for furniture, appliances,” other items”, floors, doors, walls and other surfaces-for- $250. You also can buy insurance coverage from your insurance provider for damages such as dents, scratches, tears, cracks, and other surface blemishes. If you do not request this coverage in writing, it is assumed that you do not want it. If you did buy the extra coverage from Local Movings, you will need to submit the request ALONG WITH THE INVENTORY pictures of the items to be moved prior to the move-during the reservation process. Any claim of a damaged or lost item, which is not included in the inventory prior to loading the truck WILL NOT BE CONSIDERED to be covered under any coverage. http://31n.05a.myftpupload.com/insurance-options/   While we do move many different types of heavy items, that does not mean we specialize in them. For these items, you should hire a company that specializes in the item, such as piano movers, pool table movers, gun safe movers, appliances movers… etc. A specialty company will have the appropriate training and equipment for these items. Inventory: You need to submit an inventory of your shipment with Local Movings prior to your Move. You will handle the Inventory to the assigned crew leader, and both you and the mover must sign each page of the inventory. This is usually done at the time the mover loads your shipment. The mover is required to list any damage or unusual wear to any items. The purpose is to make a record of the existence and condition of each item before it is moved. important that before signing you make sure the inventory lists every item in your shipment and that entries regarding the condition of each item are correct. 

Movers’ obligations, expectations, and rights:

Affordability, reliability, and quality are 1 of our top priorities, and our top policy is to protect our customers & movers’ integrity. For instance: in cases where there are abusive language and threats against our movers or anyone in our company before or during the Move, the Move must stop immediately.  In this way, we keep the relationship with our employees and customers safe. 

–Di-assembling and assembling, packing and unpacking, wrapping and unwrapping, loading and unloading and Driving. 

-Movers expect you to have all the packing items (boxes, tape, markers, bubble plastic wrap, mattress plastic cases, couches & chairs covers…etc) localmoving.com sometimes would provide as a courtesy: Blankets, regular plastic wrap for furniture and moving equipment.

 Plastic Wrap to: 

• Keep drawers and cabinet doors in place on dressers, armoires, and other furniture.  
• Keep appliance cords secured by wrapping them in plastic wrap around the appliance.
• Bundle together items like bed rails, moving boxes, or electric cords.
•  
• -Any items that are overly heavy, unusually shaped, or difficult to be moved by 2 or 3 movers will not be moved by Localmovings.com movers. If Local Movings and the customer agree to move them and the action causes damages, it will be the customers 100% liability, the insurance will not cover the damages.

1. -Movers are responsible to load and unload the truck, any extra help that is not a localmovings.com specialist would automatically de-activate our insurance’s obligations to your Move.
2. -Local Movings.com does not load/ unload UNCRATED flat T.V.s, glass furniture, glass decorative or art. If Local Movings’ crew does agree with you and move any of these items without being crated, it would be completely under your own risk and responsibility, the complimentary coverage or added coverage insurance will not cover those items. 

If you are within 25 between points A-B you will have FREE 15 miles, after that you are responsible for $2/ mile up to 10 more miles (local moves only). Long Distance moves have not free miles, therefore will pay $2 per mile from home A-B

-Movers will take 30 mins brakes on lunch/dinner time (they will let you know by signing off/ in the clock)

Local Movings’ Customer Commitment

We are committed to providing a level of service to our customers that makes us a leader in the moving industry. We understand that to do this we need to have a product we are proud of and employees who like coming to do what they can do best!

Our goal is to make every service / move a positive experience for our customers. Our Local Moving’s Customer Commitment explains our specific service commitments so that we can continue a high level of performance and improve wherever possible. The commitment explains our policies in a clear, consistent and understandable fashion. We have detailed training programs to support our employees in meeting these commitments, and we measure how well we meet them.

Let’s move together!

Transportation of Residential & Commercial items on services operated by Local Movings(“L.M.”), and other Local Movings operating as L.M.’s Codeshare partner (collectively “L.M. Local Movingss”), are subject to the terms and conditions set forth in L.M.’s Contract of Carriage, in addition to any terms and conditions printed on or in any Invoice or e-mail or e-invoice receipt. By purchasing our services or accepting transportation, the customer agrees to be bound thereby. Incorporated terms may include, but are not limited to:

• Limits on liability for delay, damage or loss of item(s) including fragile or perishable goods. “loss or damage” includes liability for financial loss, including loss due to delay.
• Claims restrictions, including time periods within which a customer must file a claim or bring an action against L.M.
• L.M.’s rights to change terms of the Contract of Carriage.
• Rules on reconfirmation of reservations, check-in times and refusal to carry.
• L.M. Local Movingss’ rights and limits on liability for delay or failure to perform service, including schedule changes, substitution of alternate moving companies or services.
• Shall not include damages for delay of the transportation or in delivery of goods loaded on the transportation other than physical damage caused by delay.
• No interest shall be paid on refunded payments for services not rendered, discounts or delay.
• The shipper is liable for loss or damage caused by the fault or neglect of the shipper, his servants, or agents. For example, improper packaging by the shipper.

Additional terms

If you have purchased any minimum of hours or specific services, depending on the rules applicable to the service paid, one or more restrictions including, but not limited to one or more of the following, may apply to your Move: (1) the service/move may not be refundable but can be exchanged for a fee for another restricted  move reservation all the rules/restrictions of the original service/move (including the payment of any difference in new service/move); (2) a fee may apply for changing/canceling reservations; (3) select service/moves may not be eligible for refunds or changes even for a fee; (4) select service/moves have no residual value and cannot be applied towards the purchase of future service/move; or (5) the service/ move may be restricted to specific days and/or times and minimum and/or maximum of hours of service may be required. Each L.M. Local Movings reserves the right to (1) refuse carriage to any person who has any form of violation of any L.M. Local Movingss’ rules or regulations, or in violation of any applicable national, federal, state, or local law order, regulation, or ordinance, and (2) change or modify any of its conditions of contract with or without notice to scheduled customers.

For Local Movings to be liable for damages that occur during service/move/ shipping, the shipper must be able to prove that the goods in the service/move/ shipping were undamaged when given to L.M., prove that the goods arrived damaged or not at all, and be able to provide the amount of the damage claimed. L.M.’s liability covers a limited dollar amount for only a fraction of the possible damages that can occur during service/move/ shipping, and only if those damages are a direct fault of L.M.  If what you are moving/ shipping is sturdy and not of high value, our liability may be enough coverage. However, if you are moving/shipping anything fragile, unique, or valuable, it is recommended that you consider purchasing additional freight insurance.

YOUR RESPONSIBILITIES

Our number one priority is for you to have a successful move. To ensure that you are properly prepared we have provided a detailed overview of your responsibilities and obligations.

ACCURACY AND DISCLOSURE

The information we provide to you, such as rates, pricing, policies, and availability, is based solely on the information you have disclosed to us. It is your responsibility to provide us with honest and accurate information about your Move and the moving services you require and to inform us of any changes. For additional information please refer to our terms and conditions. The shipper is liable for loss or damage caused by the fault or neglect of the shipper, his servants, or agents. For example, improper packaging by the shipper.

Inventory: You need to submit an inventory of your shipment with Local Movings prior to your Move. You will handle the Inventory to the assigned crew leader, and both you and the mover must sign each page of the inventory. This is usually done at the time the mover loads your shipment. The mover is required to list any damage or unusual wear to any items. The purpose is to make a record of the existence and condition of each item before it is moved. important that before signing you make sure the inventory lists every item in your shipment and that entries regarding the condition of each item are correct.

FURNITURE PROTECTION

Local Movings should as a courtesy provide blankets and plastic for your load from Point A-B. Our estimate is 10-12 pads per truck. However, this estimate should be adjusted to fit your needs. If the entire truck will be filled with furniture, we should likely double the number of pads and plastic normally required. It is your obligation to have your own /or to buy prior to the Move from Local Movings the covers for: any furniture made out of fabric or leather/ leather like-(for example mattresses, couches, chairs …etc )that require extra protection to prevent damages of any kind such as: dirt, scratches of any kind.  

APPROPRIATE AMOUNT OF SPACE

Local Movings do not provide on-site visual survey estimates. We base our estimates and crew sizes on other factors, notably the amount of space we have to work with. Because we do not provide weight assessments and we do not determine the space needed to complete your Move, it is the customer’s responsibility to ensure that enough space is available to complete their load. The majority of Local Movings trucks are 24″ & 26″ SQFT box

ROPE, STRAPS AND TIE DOWNS AND SOME TOOLS & EQUIPMENT

While many of our movers carry rope, straps, tools, and equipment as a normal inventory item, not all do. All or some of these items are not part of our mandatory equipment and the customer should always ask for their availability or have them available just in case. (Rope, Straps, some tools, some equipment, and tie-downs) While we do move many different types of heavy items, that does not mean we specialize in them. For these items, you should hire a company that specializes in the item, such as piano movers, pool table movers, gun safe movers, appliances.. etc. A specialty company will have the appropriate training and equipment for these items.

28′ YOU LOAD, WE DRIVE TRAILERS

If you are using an A.B.F. U-Pack trailer or a freight company that provides a 28′ trailer you should always provide e-track straps for the movers who are loading the truck. 28′ freight trailers provide minimal protection for your household items due to their spring ride suspension and tend to result in shifting. We recommend that you review our moving guide discussions on A.B.F. U-Pack trailers.

PROPER PACKAGING

While we recommend the use of used moving supplies and boxes as a green initiative, there is a point when boxes become overused. This is apparent when the structure of the box is worn to the point where it doesn’t provide a sufficient foundation. Additionally, flat-screen T.V.’s and other specialty care items should be properly prepared Crated or already boxed up. For more information please review these moving guides.

ACCESS CONDITIONS

Customers who require service in a large metropolitan area, apartment complexes, high rises or similar locations should be knowledgeable about the site conditions. This includes looking into the requirements for parking permits, reserved elevators, and approval from H.O.A.’s and managers. By reviewing any potential moving day issues ahead of time you will allow our movers to complete your load, unload or furniture move in a timely manner without delays.

HOUSEHOLD PREPARATIONS

It is the customer’s responsibility to make arrangements for the protection of floors ( wood floors, carpet..etc), walls, doorways, doors, and similar property. Although every precaution possible will be taken to avoid damaging any tangible property, the responsibility for providing the necessary materials lies with the customer. Protective materials such as floor runners, plastic, paper or carpet masks can be obtained from a local moving supply store or from an online supply store. 

LICENSING & CERTIFICATION

LocalMOvings.Com is licensed by the State of Texas. We are a Chamber of Commerce accredited company. Need more information? Visit our website localmovings.com or contact Customer Support at 713-428-1085 for help with your questions.

OVERVIEW OF DAMAGE COVERAGE

A moving company that does not provide transportation is not required to provide any type of insurance or valuation coverage. However, we believe that a professional moving service should have some level of liability for the services provided. Therefore, we voluntarily abide by federal tariff laws to provide basic Released Valuation Coverage on all moves, the same coverage that a full service moving company must provide. This is a default coverage of up to $0.60 per pound for damage to household goods caused by the movers while on location. This coverage is not insurance and is not value-based.

There are at least five segments to every Move: Packing, Loading, Transport, Unloading, and Unpacking. Full-service Local Movings can provide a wide range of insurance options because we generally handle all five segments, ensuring that each item is inventoried and handled directly by their movers. Moving labor is different because we generally only provide services for one or two of the segments, most commonly loading and unloading. Because we do not provide transportation we can never oversee all five segments or maintain possession of your household goods for the entire Move.

Moving labor do not transport your items and, as a result, do not maintain possession of your items for the entire Move. Without an inventory in place neither moving labor nor full move service will be liable for damages or lost items after departing your locations (point A-B-C-D..etc)  without an inventory our liability for damages is limited to our time on site, once we depart your location we no longer have any liability for damages reported after the fact.

ADDITIONAL INSURANCE OPTIONS

Full-service movers (moving companies that also transport) are required by the Department of Transportation to provide customers with the ability to purchase additional insurance coverage’s. Because moving labor services do not provide transportation we cannot provide additional coverage options. However, there are several types of insurance that may be available to you for your D.I.Y. Move:

Obtaining Additional Coverage

To ensure that your valuable items are covered in the event of unforeseen damage or loss due to inadequate packaging, temperature, shifting cargo, natural disaster, theft, motor vehicle accidents, or any other possibility that can occur during shipping, it is recommended that you purchase additional freight insurance (often called cargo insurance) from a third party.

When looking for additional freight insurance, the first things to examine are deductibles and limits. The deductible refers to the maximum amount you will have to pay out of pocket for damages to your cargo. The higher the deductible, the lower the cost for your insurance policy. The limit refers to the maximum amount the insurance provider will pay for damages to your shipment. The higher the limit, the more expensive the insurance policy. It is important to look at different third-party freight insurance policies and providers, taking into consideration the value of your shipment, the cost of the deductible against the price of the premium, and whether the insurance limit will cover the shipment’s total value in order to determine which policy is suitable for your needs. 

Filing Liability and Insurance Claims 

Obtaining a third-party insurance policy for your valuable freight is the best way to secure full coverage for the goods you are shipping. The next step is knowing when and how to file a liability or insurance claim in the event of damage or loss to your shipment. When dealing with damaged freight, it is critical to identify and record the damage as soon as possible at the time of delivery. It is crucial to ensure that the consignee thoroughly inspects all items at the time of delivery, and any damage is noted in detail on the Proof of Delivery form. Take pictures of the damage, if possible. It can be challenging to file a successful claim without proper evidence, so it is critical to document the damage immediately to prove that it occurred while the cargo was in transit. Once the damage is assessed and recorded, a claim can be filed with Local Movings. If the shipment is lost, L.M. will typically spend 10-15 business days or so tracing the path of the shipment to try and locate it. If the shipment cannot be found, L.M. will declare the shipment officially lost, and you can begin the process of filing a claim.

To file your liability or insurance claim, you will need a claim document from your L.M. or third-party insurance. You will also need an invoice for the damaged or lost goods that includes the manufacturer’s total cost of the items or the repair cost to fix the damages. You will also need any photos taken by the consignee upon delivery and the signed Proof of Delivery form that notes the damages. Submitting your claim document with the appropriate invoice, photos, will ensure that your claim is accepted, processed, and paid out in the fastest time frame possible.

1. Homeowners and Renters Insurance: These coverage’s (notable homeowners) typically will cover damage that occurs during transit. It is recommended that you speak with your insurer to confirm the details of coverage
2. Third-Party Insurers: There are insurance companies that will sell a policy specifically to cover household goods during a move. It is important to note that these policies tend to have a lot of exclusions and should be thoroughly reviewed before purchasing
3. Insurance from Truck Rental / Portable Storage Companies: Most truck rental, storage container, and transportation companies will provide insurance options for your items. This insurance coverage typically insures your household goods against loss due to fire and other natural events. Review the details of each insurance option directly with your transportation company before purchasing

 WHAT IS NOT COVERED: EXCLUSIONS

Understanding the exclusions list will help you better prepare for your Move. In addition to the list, we have also provided additional information for each item to help you understand why the items are excluded.

Local Movings does not specialize in moving/handling any of the following: ANY Grandfather’s Clock, medical/dentistry equipment, medical machines, any electronic specialized equipment, any industrial or commercial equipment, sophisticated office equipment, telecom, fixtures/displays, appliances, and computer equipment, or workout equipment, pool tables or pianos. We could move all the above with your authorization and every precaution possible will be taken to avoid damaging any of the above property (items), however Local Movings, its insurance company or anyone that works at Local Movings will not be responsible for any mismanagement, mishandling or damages that might occur to the above items during or after the Move.

ANY ITEM NOT RECORDED ON OUR WORK ORDER BEFORE WE DEPART YOUR LOCATION

WHY  once the shipment leaves our possession we cannot be liable for any damages. You have the right to inspect all items prior to the departure of our moving labor crews. Any damaged items that are not excluded from coverage must be noted on the work order to be considered claimable.

ANY ITEMS THAT WERE PACKAGED BY THE CUSTOMER AND NOT BY OUR MOVERS CANNOT BE COVERED

WHY We cannot be sure how the box, crate or bin was packed and if it was packed correctly. Further, many boxes are used several times and their structure may not be adequate to prevent damage.

HOUSEHOLD PROPERTY SUCH AS WOOD FLOORS, CARPET, WALLS, DOORS AND SIMILAR

WHY As discussed in “Your Responsibilities” above, the customer is required to prepare and prep these items against damage.

PARTICLE BOARD FURNITURE

WHY Generally cheaper items, particleboard is prone to damage when moved. Think “Ikea” style furniture. These items are not covered because of the poor quality of the material and the likelihood that damage will occur even when properly handled.

• HOWEVER, ANY DAMAGE TO FURNITURE WHEN PROPER PLASTIC/PADDING/BLANKETS WERE NOT PROVIDED (labor only) or WHEN CUSTOMER WANTS TO SAVE MONEY ON TIME BY DECLINING THE PROTECTION BY EITHER IMPLYING OR VERBALLY EXPRESSING WASTING OF TIME.

WHY As explained above, hiring professional movers is only half the battle. Furniture pads and plastic are extremely important in ensuring that your items are packed safely for transport. If you fail to provide or approve the use of furniture pads and plastic it is very likely that some of your items will be damaged during the Move. If an adequate number and quantity of plastic and pads are not provided by the customer during the load we will not be responsible for any damage, even while on-site.

SPECIAL CARE ITEMS OR HIGH-VALUE ITEMS WITHOUT PROPER PACKAGING AND PREPARATION

WHY The best example of these items is flat-screen T.V.s.  Insurance companies will require you to crate these items before shipment to remove their liability. We will move these items without packaging or crating at the customer’s request, however, we will not insure any of these items unless they are packed and/or crated appropriately.

POOL TABLES, PIANOS, APPLIANCES, TANNING BEDS, AND HIGH-VALUE ITEMS

WHY While we do move many different types of heavy items (when our heavy items policies are met), that does not mean we specialize in them. For these items, you should hire a company that specializes in the item(S), such as piano movers, pool table movers, gun safe movers, appliances movers. etc. A specialty company will have the appropriate training and equipment for these items.

VEHICLES, MOTORCYCLES, RIDING LAWN MOWERS AND SIMILAR

WHY These are not standard household items. It is the customer’s responsibility to load and secure Small motorized vehicles.

ITEMS THE CUSTOMER HELPS WITH

WHY Our slogan is, “Your Move, Our Movers”. Simply put, our movers will provide as much or as little help as you need. If the customer wishes to assist in the movement of any item they may, however, if that item is damaged while being moved it would be exempt from coverage.

FURNITURE WHICH CANNOT BE MOVED SAFELY OR WITHOUT DAMAGE TO THE HOME

WHY From time to time we will be asked to move furniture in/out of a home that cannot be moved without damage to the item or the property. This may be because the item is too large to fit through the doorway, hallway or stairwell but may also be a result of other situations. For example, appliances, washers, and dryers typically have “feet” the jut out from the bottom. When moving refrigerators, washers or dryers or any other item that is heavy in a home with vinyl or wooden flooring it’s nearly impossible to avoid damaging or ripping the wooden/ vinyl floor. As you might imagine there are hundreds of potential scenarios that may fall into this exemption category. In a situation where we are absolutely certain damage will occur, we allow you to approve the movement either verbally or with a signed liability waiver, whichever is used will be considered. In a situation where the item may cause injury in addition to property damage, it is ultimately up to the supervisor/ team leader to determine how to proceed.

ITEMS THAT WE ASSEMBLE OR DISASSEMBLE

WHY Our movers provide standard assembly and disassembly services for common household items (beds, mirrors, etc). These items are considered common and necessary throughout a normal move and do not require advanced knowledge or special tools. While most items will be taken apart or put back together without issues, we cannot assume responsibility for a service that we provide as a courtesy.

ELECTRONICS SUCH AS GAMING CONSOLES, COMPUTERS, STEREOS, TABLETS, ETC

WHY Most of these items will typically be packed by the customer which is excluded from coverage. Further, we do not assess the working condition of electronics before moving them. Therefore, we cannot know for certain whether or not the item was in working condition prior to the Move.

WHAT IS COVERED

Despite the long list of exclusions and limitations, we provide coverage for items that we knowingly and without dispute damage. Any item(s) damaged during the Move must be listed on the work order prior to the completion of your Move. Any item(s) not listed on the work order is not eligible for coverage. Released Valuation coverage will be provided to all items dropped or damaged on site while in the possession of our movers, assuming they do not meet any of the exclusions above.

Remember, Released Valuation covers up to $0.60 per pound per item. Factors such as the condition of the item and depreciation may reduce the amount of compensation ultimately paid.

Transportation of Residential & Commercial items on services operated by Local Movings(“L.M.”), and other carriers operating as L.M.’s Codeshare partner (collectively “L.M. Carriers”), are subject to the terms and conditions set forth in L.M.’s Contract of Carriage, in addition to any terms and conditions printed on or in any Invoice or e-mail or e-invoice receipt. By purchasing our services or accepting transportation, the customer agrees to be bound thereby. Incorporated terms may include, but are not limited to:

• Limits on liability for delay, damage or loss of item(s) including fragile or perishable goods. “loss or damage” includes liability for financial loss, including loss due to delay.
• Claims restrictions, including time periods within which a customer must file a claim or bring an action against L.M.
• L.M.’s rights to change terms of the Contract of Carriage.
• Rules on reconfirmation of reservations, check-in times and refusal to carry.
• L.M. Carriers’ rights and limits on liability for delay or failure to perform service, including schedule changes, substitution of alternate moving companies or services.
• Shall not include damages for delay of the transportation or in delivery of goods loaded on the transportation other than physical damage caused by delay.
• No interest shall be paid on refunded payments for services not rendered, discounts or delay.
• The shipper is liable for loss or damage caused by the fault or neglect of the shipper, his servants, or agents. For example, improper packaging by the shipper.

Let’s move together!

Transportation of Residential & Commercial items on services operated by Local Movings(“L.M.”), and other carriers operating as L.M.’s Codeshare partner (collectively “L.M. Carriers”), are subject to the terms and conditions set forth in L.M.’s Contract of Carriage, in addition to any terms and conditions printed on or in any Invoice or e-mail or e-invoice receipt. By purchasing our services or accepting transportation, the customer agrees to be bound thereby. Incorporated terms may include, but are not limited to:

• Limits on liability for delay, damage or loss of item(s) including fragile or perishable goods. “loss or damage” includes liability for financial loss, including loss due to delay.
• Claims restrictions, including time periods within which a customer must file a claim or bring an action against L.M.
• L.M.’s rights to change terms of the Contract of Carriage.
• Rules on reconfirmation of reservations, check-in times and refusal to carry.
• L.M. Carriers’ rights and limits on liability for delay or failure to perform service, including schedule changes, substitution of alternate moving companies or services.
• Shall not include damages for delay of the transportation or in delivery of goods loaded on the transportation other than physical damage caused by delay.
• No interest shall be paid on refunded payments for services not rendered, discounts or delay.
• The shipper is liable for loss or damage caused by the fault or neglect of the shipper, his servants, or agents. For example, improper packaging by the shipper.

Additional terms

If you have purchased any minimum of hours or specific services, depending on the rules applicable to the service paid, one or more restrictions including, but not limited to one or more of the following, may apply to your Move: (1) the service/move may not be refundable but can be exchanged for a fee for another restricted  move reservation all the rules/restrictions of the original service/move (including the payment of any difference in new service/move); (2) a fee may apply for changing/canceling reservations; (3) select service/moves may not be eligible for refunds or changes even for a fee; (4) select service/moves have no residual value and cannot be applied towards the purchase of future service/move; or (5) the service/ move may be restricted to specific days and/or times and minimum and/or maximum of hours of service may be required. Each LM Carrier reserves the right to (1) refuse carriage to any person who has any form of violation of any L.M. Carriers’ rules or regulations, or in violation of any applicable national, federal, state, or local law order, regulation, or ordinance, and (2) change or modify any of its conditions of contract with or without notice to scheduled customers.

For Local Movings to be liable for damages that occur during service/move/ shipping, the shipper must be able to prove that the goods in the service/move/ shipping were undamaged when given to L.M., prove that the goods arrived damaged or not at all, and be able to provide the amount of the damage claimed. L.M.’s liability covers a limited dollar amount for only a fraction of the possible damages that can occur during service/move/ shipping, and only if those damages are a direct fault of L.M.  If what you are moving/ shipping is sturdy and not of high value, our liability may be enough coverage. However, if you are moving/shipping anything fragile, unique, or valuable, it is recommended that you consider purchasing additional freight insurance. 

Physical damages caused by the truck itself to tangible property: gate malfunctions, or low ceilings

The transportation for the services itself (trucks) has its own liability: any physical damages to any tangible property suspected/ or caused by any truck that works for/ or on behalf of Local Movings will be subject to that truck’s own liability insurance, therefore  Local Movings is not to be liable for damages that occur during service/move/ shipping, these actions can include but are not limited to when a gate malfunctions, it closes prematurely and the truck hits it and damages it, causing dents, scratches and or another kind of electrical or technical damages. The customer needs to make sure that the gate is working properly prior to the L.M.’s crew arrival. In case of any damages, these damages need to be reported immediately (on the spot) to Local Movings, and pictures or videos are a must to make a claim. Any claim without evidence will not be considered. Local Movings will request the pictures of the damages to make sure that the damages incurred are legitimate, and to be able to paint a full picture of the scope and extent of the damage. The failure to document damages is the most obvious and frequent fraud/ claims, those kinds of claims are called “padding” (inflating claims), misrepresenting facts on a claim. The Supreme Court of the United States has broadly defined a fraudulent, or false, claim as all types of fraud that can result in a financial loss for any entities. So, if a claim is misrepresented in any way, it could be deemed a false or fraudulent claim. 

Local Movings will request documentation/ pictures from the moment or day that the damage was discovered. Local Movings will ask the customer to document the damage as much as possible. For example: identifying each picture and what damage is depicted.

How to prevent damages:

• Display all warning signs provided with your gate, making them visible on each side.
• Automatic gates are not for pedestrian use. Keep the front and back of gate areas clear, and do not allow children to play near them. A separate pedestrian gate is recommended for areas accessed by people on foot.
• Contact a trained technician to maintain and repair the gate system. Never attempt to repair the gate yourself.
• Keep a record of all inspections and maintenance performed.
• Do not use the gate if it operates improperly, is damaged or is difficult to move.

Elevators:

Local Movings is not to be liable for damages that occur during service/move/ shipping, these actions can include but are not limited to when the elevator malfunctions, it closes prematurely and the tools and equipment hit it and damage it, causing dents, scratches and or another kind of electrical or technical damages. The customer needs to make sure that the elevator is properly prepared to be loaded and unloaded, and that is working properly prior to the L.M.’s crew arrival.

Again: 

In case of any damages, these damages need to be reported immediately (on the spot) to Local Movings, and pictures or videos are a must to make a claim. Any claim without evidence will not be considered. Local Movings will request the pictures of the damages to make sure that the damages incurred are legitimate, and to be able to paint a full picture of the scope and extent of the damage. The failure to document damages is the most obvious and frequent fraud/ claims, those kinds of claims are called “padding” (inflating claims), misrepresenting facts on a claim. The Supreme Court of the United States has broadly defined a fraudulent, or false, claim as all types of fraud that can result in a financial loss for any entities. So, if a claim is misrepresented in any way, it could be deemed a false or fraudulent claim. 

Local Movings will request documentation/ pictures from the moment or day that the damage was discovered. Local Movings will ask the customer to document the damage as much as possible. For example: identifying each picture and what damage is depicted

HOW TO MAKE A CLAIM

Any covered damage that occurs, while the movers are on-site, must be submitted to the company/ agent that provided-started the moving services, this claim should be submitted within 10 days after the Move.

• Make sure that the broken or damaged item(s) are listed on your work order before the movers depart the site.

• Contact directly BY E-MAIL and inform us of the damage. WE will advise you of THE claims.

• Call Local Movings Customer Support at 713-428-1085 to obtain more information if necessary.

• The first communication with the Local Movings’ claim department is by e-mail, then after that, the communication from that department is strictly by certified mail with tracking number- ABSOLUTELY NO PHONE CALLS.

CLAIM REMEDIES

Assuming the steps above were followed correctly and the damaged item(s) are not excluded, Local Movings will have the option to repair the damaged item or compensate you in accordance with the Released Valuation. The option of repair versus compensation is at the sole discretion of Local Movings

REPAIR

Local Movings may have relationships with repair companies and will have sole authority to choose the company of their choice. Although you may request your own repair estimates be aware that costs associated with estimates or repairs will not be covered unless pre-approved by the company. Requests for reimbursement for unauthorized estimates or repairs will be denied.  IN NO EVENT WILL LOCAL Movings BE LIABLE TO THE OTHER FOR ANY TYPE OF INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUE, LOST PROFITS, REPLACEMENT GOODS, LOSS OF TECHNOLOGY, RIGHTS OR SERVICES, LOSS OF DATA, OR INTERRUPTION OR LOSS OF USE OF SERVICE OR EQUIPMENT, EVEN IF SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND WHETHER ARISING UNDER THEORY OF CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE

COMPENSATION

If the company opts for compensation instead of repair, payment will be made to you based on the weight of the item, its condition, and depreciation, up to $0.60 per pound. It is important to remember that Released Valuation is basic coverage and will not cover the full replacement value of your damaged item(s).

OUR ROLE

Local Movings facilitates, coordinates and supports many moves each year. Many moves are serviced by third-party, independent moving companies that are under contract with us. These moving companies must pass a rigorous application process and their performance is continually monitored and tracked through our proprietary software. It is because of our dedication to providing you with professional, affordable and reliable moving labor help that we have a 96% customer satisfaction rating.

Thanks again for choosing localmovings.com!

This electronic mail message, including attachments, is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any unauthorized use, review, disclosure, distribution, or actions taken in reliance on the contents of this information, is prohibited. If you received this e-mail in error and are not the intended recipient, please notify me immediately by telephone or reply e-mail and destroy all copies of the original message.

***While the actual amount of time it takes to move can vary greatly from the Move to move, based on many years of professional moving service, Local Movings can provide these general timelines based on the size of a residence. These estimates do not include the following: $2 per mile between point A-B, Trip charge, packing nor driving time between home A-B.

This table shows the estimates for a full service- Time and price reduces dramatically when the customers move their big items only and when disassembling and assembling is minimal.

This electronic mail message, including attachments, is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any unauthorized use, review, disclosure, distribution, or actions taken in reliance on the contents of this information, is prohibited. If you received this e-mail in error and are not the intended recipient, please notify me immediately by telephone or reply e-mail and destroy all copies of the original message.

***Dear customer please expect service disruptions tomorrow due to bad weather ———–We are expecting our reservations to be running behind schedule from 1-3hrs.

We are providing this information to our customers, so they can plan accordingly. We will keep you up to date

Thank you,

Inventory: You need to submit an inventory of your shipment with Local Movings prior to your Move. You will handle the Inventory to the assigned crew leader, and both you and the mover must sign each page of the inventory. This is usually done at the time the mover loads your shipment. The mover is required to list any damage or unusual wear to any items. The purpose is to make a record of the existence and condition of each item before it is moved. important that before signing you make sure the inventory lists every item in your shipment and that entries regarding the condition of each item are correct.